01277 711092
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Frequently asked questions

Quick answers about buying from Kinzel Cars. Can't find yours? Call 01277 711092.

Do you charge admin fees?

No. There are no admin fees. The price you see is the price you pay.

Can I buy a car on finance?

Yes. Finance is arranged through our partner Jigsaw Finance, who search a panel of lenders for you, including options if your credit history isn't perfect. You can work out your payments and apply online in about two minutes. Finance is subject to status; UK residents aged 18 and over.

Do your cars come with a warranty?

Yes. Every car comes with a 90-day guarantee included in the price, with extended cover available. See Warranty.

What do I get as an AA Cars approved dealer customer?

12 months' free AA breakdown cover (or a discounted upgrade for existing AA members), £75 off a Service & MOT and 10% off comprehensive AA car insurance. Every car also has a minimum of 6 months' MOT. See AA Cars Standards.

Can I part exchange my current car?

Yes, part exchange is welcome. Get a valuation and put it towards your next car.

Will you buy my car even if I'm not buying one?

Yes. Tell us about it on our Sell your car page for a free, no-obligation valuation.

Do you deliver?

Yes, we offer nationwide delivery. See Nationwide delivery.

How can I pay?

We accept all major debit cards. If you're using finance, Jigsaw Finance will explain how the agreement works.

Do you offer servicing and MOTs?

Yes. Kinzel Cars offers servicing and maintenance for customers. Send a booking request and we'll call you to arrange a time.

Can't see the car I want?

Tell us what you're looking for and we'll search for it. See Vehicle sourcing.

When are you open?

We're open 7 days a week, including bank holidays. See our Contact page for opening times.

Where are you?

Unit 12, Portland Lodge, Brentwood Road, Bulphan, Upminster, Essex RM14 3TJ. Our nearest station is West Horndon. Get directions.

Still have a question?

Our team is happy to help.

Contact us